Last Updated: December 4, 2025
Welcome to Kaizen Health.
These Terms of Service (“Terms”) govern your use of our website, services, appointments, consultations, and any related communications, including SMS/text messaging (“Services”).
By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree, please discontinue use immediately.
1. Eligibility
You must be at least 18 years old to use our Services. By submitting information, you represent that you meet this requirement and that all information provided is accurate.
2. Description of Services
Kaizen Health provides wellness consultations, scheduling assistance, follow-up communications, and informational resources.
Services may include:
Scheduling consultations
Appointment reminders
Wellness-related information
Customer support
Promotional or marketing messages (only with consent)
Services do not replace medical advice, diagnosis, or treatment from a licensed healthcare professional.
3. Not Medical Advice
Our Services, including consultations and communications, are for informational and wellness support purposes only.
We do not provide medical advice and our Services should not be used as a substitute for professional medical evaluation or treatment.
Always consult a qualified healthcare provider for medical conditions or concerns.
4. User Responsibilities
You agree to:
Provide accurate, complete, and updated information
Not misuse or attempt to disrupt our Services
Only use our Services for lawful purposes
Maintain the confidentiality of any login information (if applicable)
5. SMS/Text Messaging Terms (A2P Compliance)
By providing your mobile number and explicitly opting in (via checkbox or other written consent), you agree to receive SMS/text messages from Kaizen Health related to:
Appointment confirmations
Reminder notifications
Consultation updates
Customer support
Promotional offers (only if permitted by law)
Message Frequency: Varies.
Message & Data Rates: May apply based on your carrier plan.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at: [email protected]
Consent to receive SMS messages is not a condition of purchase or use of services.
6. Privacy Policy
Your privacy is important to us.
Our practices regarding the collection and use of your information are described in our Privacy Policy, which is incorporated into these Terms.
You can review the Privacy Policy here: Privacy Policy
7. Scheduling & Cancellations
Appointments may be scheduled via our online calendar or through our staff.
Cancellation policies may vary depending on the specific service.
We reserve the right to cancel or reschedule appointments when necessary.
8. Payments & Billing (If Applicable)
If your consultation or services require payment, you agree to:
Provide valid payment information
Pay all fees as described at the time of booking
Allow us to process charges through secure payment platforms
No refunds are guaranteed unless otherwise stated.
9. Intellectual Property
All content provided by Kaizen Health—including text, logos, graphics, images, and material—is the property of the Company and may not be copied, distributed, or used without permission.
10. Third-Party Services
We may link to or use third-party tools or services.
We are not responsible for content, accuracy, or security practices of any third-party provider.
11. Limitation of Liability
To the fullest extent permitted by law, Kaizen Health is not liable for:
Damages resulting from use or inability to use the Services
Losses caused by scheduling errors, delays, or communication failures
Reliance on any informational content or recommendations provided
Your sole remedy for dissatisfaction with the Services is to discontinue use.
12. Disclaimer of Warranties
Services are provided “as is” and “as available” without warranties of any kind, including:
Accuracy
Completeness
Availability
Fitness for a particular purpose
We do not guarantee that Services will be error-free or uninterrupted.
13. Indemnification
You agree to indemnify and hold Kaizen Health harmless from claims, damages, or expenses arising from:
Your use of the Services
Your violation of these Terms
Your violation of any rights of a third party
14. Changes to Terms
We may update these Terms from time to time.
When changes are made, the “Last Updated” date at the top of the page will be revised.
Continued use of our Services constitutes acceptance of updated Terms.
15. Contact Us
If you have questions, concerns, or requests regarding these Terms, you may contact us at:
Email: [email protected]
Phone: (435) 239-3545
Business Name: Kaizen Health
Location: St. George, Utah